International Insurtech Boltech partners with AIS to provide Embedded Security Services

International insurtech, Boltech, and Thailand’s leading mobile network operator, AIS, have partnered for the recently launched AIS Care+ program to provide embedded security services including mobile device switch and replacement services to AIS customers.

The AIS Care+ program allows customers to switch or replace their smartphones and tablets for any reason and at any time, from the comfort of their homes.


Customers can get doorstep delivery with money-back guarantee which ensures that they are supported in a timely manner within 6 hours in Bangkok. Both of these features are a first to the market for Thailand. The plan includes a “no questions asked” option for customers to exchange their current mobile device for a different brand, color or model. Bolttec also offers a complimentary screen replacement service which is now bundled with the AIS Care+ plan.

This partnership strengthens Boltech’s position as a leading provider of embedded device security in Asia and Europe.

AIS Care+ is available to all AIS customers who purchase a smartphone or tablet from AIS-branded stores such as AIS Televisions or AIS Buddy stores. Customers can subscribe for either monthly or 12 months of service.

Saran Phaloprakaran, Head of Mobile and Consumer Products, AIS
We are thrilled to partner with Bolttek, a global specialist in appliance security, to launch this innovative and differentiated security service offering in Thailand. AIS Care+ gives our customers more choice and convenience to replace or repair their mobile devices without having to deal with complex and time-consuming claims and servicing requests. Our association with Bolttec has been an integral part of our endeavor to provide comprehensive services that help our customers stay connected at all times.

Baldev Singh, CEO, Southeast Asia, Bolttec
Our device security embedded with AIS, the leading telecommunications brand in Thailand, is another major step forward in our partner-led strategy for the market. We will continue to grow our partnership with AIS to deliver greater value to its growing customer base.

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