Microsoft investigating Teams and Outlook outage as users report problems

The Microsoft logo is seen at the Microsoft Store in New York City.

Mike Sager | reuters

Microsoft Microsoft said it is investigating issues with several of its products, including Teams and Outlook.

The US technology giant said that users may not be able to use multiple Microsoft 365 services.

“We have identified a possible networking issue and are reviewing telemetry to determine next troubleshooting steps,” the company said.

DownDetector, a service where people can log problems and outages with websites and apps, saw a spike in users reporting problems with Microsoft products, including Outlook, Teams and the company’s cloud product Azure, at around 3 p.m. ET .

Microsoft said that at approximately 7:05 UTC – 2:05 ET – customers “may experience issues with networking connectivity, manifested as network latency and/or timeouts when interacting with Azure resources in multiple regions”. -An attempt is made to connect to other Microsoft services.”

The company said it is investigating and will “share an update as more information becomes available.”

The Microsoft outage comes just hours after it reported better-than-expected earnings for the October-December quarter. But the company saw a slowdown in revenue from cloud computing products, including Azure, and gave disappointing guidance for the current quarter.

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